
Professional Experience
General Manager - North America - Jan-2014 to Present
CGS Infotech, Inc - Vancouver, Canada
- 1) Implement business development strategies to acquire clients for digital marketing, cloud computing and online reputation management.
- 2) Lead customer support team to provide superior customer service, ensure renewal of contracts and generate referrals.
- 3) Participation in trade-shows, meeting clients, understanding client's requirements, effective coordination with technical team, outstanding project management and support.
Global Business Development Team Member - April 2014 to Present
CGS Infotech Solutions Pvt. Ltd. - Mumbai, India
- 1) Participate in CGS Infotech's Global business development team to expand business in middle-east, north America and Asia.
- 2) Provide strategic input for business acquisition and integration.
- 3) Lead global team of professionals for organic and acquisition-led business growth.
- 4) Provide leadership for developing innovation technology solutions.
Senior Business Executive and Consultant (April 2014 – Present)
- Forge solid relationships with thousands of real estate and hotel investors owners globally.
- Invent and implement cutting edge, out-of-the-box solutions via strategic real estate, hotel property and real estate projects selection to maximize investor’s wealth and deliver the highest return on investment to real estate and hospitality investors.
- Aid and support property developers and hotel companies in identifying the most relevant hotel investors for the project.
- Direct a team of dedicated real estate and hospitality professionals as well as managed, inspired a team of 12 people.
- Participated in +100 tradeshows and conferences worldwide, visited United States and Canada +100 as well as +50 different cities for projects, discussion and business meetings.
General Manager (Jul 2000 – Mar 2014)
CGS InfoTech | Mumbai, Maharasthra
- Managed a team of 15 people by implementing intrinsic leadership expertise, resulting to revenue of $1million.
- Built and nurtured the company from start-up to global technology enterprise by signing-up thousands of customers around the world.
- Negotiated high-value real estate deals to the tune of over $10million in real estate projects investment.
- Pioneered new marketing strategies, innovative sales ideas and participated in trade-show and conferences.
- Effectively lead and managed 50 staff members on customer service team leading to excellent resolution of clients complains.
- Planned and executed staff training, and performance evaluations to develop and control sales and service programs.
- Reviewed operational records and reports to project sales and determine profitability as well as price schedules and discount rates.
- Monitoedr customer preferences to determine focus of sales efforts and developed innovative software products and systems.
Operations Manager (Jan 1995 – Mar 2000)
CGS InfoTech | Mumbai, Maharasthra
- Prepared project status reports by collecting, analyzing, and summarizing information and trends.
- Developed and updated project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Coordinate recruitment and selection of project personnel as well as assigned duties, responsibilities, and spans of authority to project personnel.
- Developed and managed annual budgets for information technology projects.
- Establish and execute a project communication plan.
Marketing Manager (Apr 1988 – Jun 1996)
Chanakya Corporate Services | Mumbai, Maharashtra
- Initiated, facilitated and oversaw marketing activities and policies to promote products and services, working with advertising and promotion managers.
- Identified, developed, and evaluated marketing strategy, based on knowledge of establishment objectives, market characteristics, cost and markup factors.
- Supervised the hiring, training, or performance evaluations of marketing and sales staff alongside coordinating their daily activities.
- Evaluated the financial aspects of product development such as budgets, expenditures, research and development appropriations, return-on-investment and profit-loss projections.
- Implemented sales forecasting and strategic planning to ensure the sale and profitability of products, lines, and services, analyzing business developments and monitoring market trends; developed pricing strategies and balancing firm objectives.